How to get a voucher

How to access our support programmes:

To access our support you may have to get a referral. Here is a list of what is needed to access each programme:

  • Food Bank– referral needed
  • Furniture Bank– referral needed
  • Baby Basics Bank– referral needed
  • Food at Five– just turn up!
  • Financial Assistance Scheme– referral needed
  • Holiday Hunger– registration needed

All our programmes are accessible to people living in the Frome and surrounding BA11 area.

Referrals can be issued by a number of referral agencies in the town. You will need a new referral every time you wish to access any of our programmes including the food bank. To get a referral, you must have contact with one of the agencies below. If you are already being supported by one of these agencies they can also refer you to our programmes.


  • Citizens Advice Somerset
  • Frome Health Connectors
  • Frome Medical Practice
  • Frome Health Visitors
  • Somerset Housing Officers
  • Somerset CCS
  • The Pod
  • The Bridge Cafe
  • Social Services
  • All Frome Schools
  • Frome Learning Partnership
  • Mental Health Support Wells
  • Housing Associations

If you have any issues getting a referral for a food parcel

Please ring the Fair Frome office on 01373 488578 and our staff will try and assist.

Contact us